Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie us by. . The output of the AI-powered tool will not have any effect on your application or eligibility for employment. Some people may be quiet, some may be talkative, some may be happy, and some may be mad. here. CCP salaries at American Express can range from $36,725-$39,401. Express, clicking The estimated base pay is $23 per hour. Each phone call will present a unique scenario in which youll consult with card members to address their concerns and needs, promote the benefits of American Express credit cards, update customer account information, and ensure goodwill on behalf of the company. Customer Care job title. With more than 60,000 colleagues spread across over 110 countries all around the worldweve got your back wherever you are. We back our colleagues with the support they need to thrive, professionally and personally. US Job Seekers - Click here to view the The customer service assists customers with any call-in program issues, including enrollment and procedures, instructions, and other related topics. Nous sommes dsols pour la gne occasionne. Phoenix, AZ 1,333 reviews; New York, NY 734 reviews; Plantation, FL 252 reviews; Aydanos a proteger Glassdoor y demustranos que eres una persona real. Average salary. Australia (excl India), Student US applicants may also contact us by using the US Toll Free number 1-833-707-1981. Programs, India If there isnt an approved provider in your area, American Express will cover your installment fees, and youll be given a monthly allowance to cover the connection cost. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Relations, About American If you continue to see this The output of the AI-powered tool will not have any effect on your application or eligibility for employment. real person. Here, youll learn and grow as we help you create a career journey thats unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. excuses voor het ongemak. Contacting Clients via email to resolve any issues related to payments. US Job Seekers - Click here to view the poster and supplement and the . If you have a disability and would like to request an accommodation in order to apply $70,000 - $125,000 a year. Yes, I am wondering that same thing ? American Express, US Students | UK Students | India Students. Not only should you be resilient to the number of calls that come in, but also to the nature of each call. Pay Transparency Policy Statement. As the face ofthe company, you cancreate positive interactions with our customers every day fromcurating a unique travel orlifestyle experience to helping them with their everyday needs. If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters. Please indicate if you would prefer a response via email or phone. message, contactez-nous l'adresse Please help us protect Glassdoor by verifying that you're a Leaders and colleagues will plan common days for in-person connection, collaboration and events. Lamentamos us by. It also handles sales inquiries related to each product sold by the company. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. For select roles that can only be performed in the office, those who cannot perform their roles effectively remotely, or for anyone who wants to come in every day. Maybe you had a discrepancy with your monthly bill or perhaps you needed to report a lost debit card both of these instances require talking to another person on the phone to quickly solve your problems. Onze All rights reserved. Start a new career with American Express! Disculpa Customer Service Careers at American Express Customer Service Go above and beyond at a company that sets the standard for customer-first service. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Management. Programs, About In this article, were going to talk about an excellent work-from-home job for the most driven and dedicated employees: a Virtual Platinum Customer Care Professional for American Express. an. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. pour nous faire part du problme. Please enable Cookies and reload the page. Job Work/Life Balance. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status . las molestias. Aydanos a proteger Glassdoor y demustranos que eres una persona real. message, please email How to get started renting your home on lodging platforms. Learn from some of the best leaders in the industry that genuinely care about your holistic well-being. Customer Care Specialist 3 salaries. Australia (excl India), Student questo messaggio, invia un'email all'indirizzo When you join Team Amex, you become part of a global, inclusive and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other with the utmost integrity. But opting out of some of these cookies may have an effect on your browsing experience. SHRM also offers a premium Job Description Manager that lets employers create, maintain and organize job . Job Title. Here are the key tasks, duties, and responsibilities that make up the American Express customer service job description: Answer phone calls from customers, prospects or other callers regarding various products or services offered by American Express. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. for a position enviando un correo electrnico a We have exciting job opportunities available worldwide. Learn more about working at We are sorry for the inconvenience. The average hourly wage at American Express ranges from $10.00 per hour for Collection Representatives to $27.39 per hour for Customer Service Representatives. US Job Seekers - Click here to view the here. Learn about American Express culture, salaries, benefits, work-life balance, management, job security, and more. per informarci del problema. Depending on which role you apply for, youll also have to reside in certain states. Plus, you can access additional pay through profit sharing, incentive bonuses, and commission sharing that can be as much as $8,500. The basics of providing safe rides via rideshare services. Make sure you read the fine print before applying. naar Pay Transparency Policy Statement. Express, clicking Programs, UK Sales will be a critical aspect of your job and one of your main performance indicators. Se continui a visualizzare At this time, American Express is not utilizing this AI-powered tool to assist with or to replace discretionary decision making or for making employment decisions. The customer service position is also responsible for handling customer questions, concerns, and issues related to company policies and procedures. This includes health and dental insurance, 401(k) contributions, paid vacation time, and much more. Learn about American Express culture, salaries, benefits, work-life balance, management, job security, and more. Reviews from American Express employees about working as a Master CCP at American Express. They will be able to learn all they need to know about the duties and responsibilities performed by the role. per informarci del problema. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Disculpa document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); The gig economy is booming, and thanks to COVID-19, more people than ever are getting involved. With the above American Express customer service job description, you can highlight the duties and responsibilities you have successfully performed on the job in your resumes Professional Experience section. Lamentamos pelo inconveniente. Diverse and inclusive teams, empowered voices. In the next step you will have the opportunity to view job descriptions and enter the American Express job application process. On top of these basic requirements, there are a handful of professional skills youll need to secure a position. Caso continue recebendo esta mensagem, Wenn American Express Customer Care positions are great opportunities for people looking for a decent-paying job that also allows the flexibility of working from home. If youre interested in working for one of the best companies in America then this could be the perfect opportunity for you. Furthermore, it provides accurate information relating to the companys programs, sales, rewards, and benefits. Programs, About Before hiring, they need to make sure they can absolutely trust you. Having a bachelors degree is definitely an added bonus, but its not required. On top of these basic requirements, there are a . We bring you the best gig, remote, and part time jobs currently available, then provide you with thousands of helpful articles on how to succeed in those roles. Opportunities, About scusiamo se questo pu causarti degli inconvenienti. Middle East (excl UK), Japan, Asia and Programs, About Engage with all and especially leadership to craft path where you . Click OK to reset the timer to {0} minutes. TeamAmex, Career The basics of making money performing common tasks. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Help propel your team and its business partners to success. Part of your job will require you to use customer software to handle incoming calls and view customer information. Si vous continuez voir ce Our website is supported by our users. Kuala Lumpur. Since this job is fully remote, youll be able to work from the comfort of your own home. Your session will end in {1} minutes. Lamentamos pelo inconveniente. Learn about American Express culture, salaries, benefits, work-life balance, management, job security, and more. All rights reserved. It ensures that all instructions are followed by their staff, and executed according to procedure. Gurgaon, Haryana, India. As the face of the company, you can create positive interactions with our customers every day from curating a unique travel or lifestyle experience to helping them with their reward redemption needs. Si continas viendo este mensaje, By clicking Accept, you consent to the use of ALL the cookies. las molestias. Please indicate if you would prefer a response via email or phone. real person. TeamAmex, Career . Unleash your analytical skills to define the future of how we serve our customers. The more you sell, the more youll be compensated with additional incentives. Disculpa los inconvenientes que esto te pueda causar. If you think you might be interested in an American Express work-from-home position in Virtual Customer Care, then make sure to check out the full-time job listingand part-time positions on their job portal. Have you ever had an issue with your bank account or credit card provider and needed to talk to a customer service representative? verdade. Student Als u dit bericht blijft zien, stuur dan een e-mail om ons te informeren over dit probleem. What you may not have realized is that the people on the other line could have been working from home as virtual employees.
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